This is where we share product updates to give you a full understanding of our trajectory.
July 15, 2026
Contractor Portal
Product Update
SkyOS
Fractal
Overview:
A custom branded payment hub that makes it easy for your customers to see what they owe and pay you faster.
What's new?
One central portal where customers can view all invoices, past payments, and upcoming balances
Custom branding—add your logo and colors so the portal looks and feels like yours, not a payment processor's
Customer-side team management so your customers can control who handles payments and route invoices to the right people
July 15, 2026
SkyOS Mobile App
Product Update
SkyOS
Overview:
Speed shouldn't stop when you leave your desk. The SkyOS mobile app is everything you love about SkyOS, rebuilt to fit in your pocket. It's a true extension of the SkyOS dashboard, giving you the same familiar workflows and real-time visibility, whether you're on the job site or heads-down at your desk.
What's new?
Completely redesigned platform—faster, cleaner, and more consistent with the SkyOS dashboard you already know
Create and send invoices from anywhere, so you can get paid the moment the job's done
Collect payments in the field with a streamlined point-of-sale experience
Add and manage customers on the go, no need to wait until you're back at a desk
Access transaction history and reporting for real-time visibility into your business, wherever you are
April 30, 2026
Authorizations & Transactions List
Product Update
SkyOS
Overview:
Enhanced tools to search, organize, and manage transactions with greater accuracy.
What's new?
Add and edit Order IDs directly within complete and authorized transaction lists
Search transactions by Order ID or last 4 card digits for faster lookup
Attach signed agreements to authorized transactions for built-in documentation
New Employee column included in transaction views and exports for improved tracking
March 31, 2026
Bulk Capture
Product Update
SkyOS
Overview:
Bulk Capture simplifies how you process multiple transactions at once.
What's new?
Capture multiple pre-authorizations in a single batch action
Reduce manual effort by eliminating one-by-one processing
Close out transactions faster with fewer clicks and less risk of missed captures
March 18, 2026
Fee Exemption
Product Update
SkyOS
Overview:
Fee Exemption gives you more control over how fees are applied across customers.
What's new?
Set fee preferences at the customer level with a simple toggle
Automatically apply fee settings to all future transactions
Reduce manual tracking and prevent incorrect fee charges
February 27, 2026
Notifications Hub
Product Update
SkyOS
Overview:
Centralize important alerts and activity updates in one place.
What's new?
View real-time account notifications directly within the platform
Stay informed on payments, updates, and operational activity
Receive alerts via email and/or text
February 10, 2026
Signature Requests
Product Update
SkyOS
Overview:
Signature Requests introduces a simple way to manage required documents and signatures in SkyOS.
What's new?
Upload and manage custom agreements directly within SkyOS
Send agreements to customers for electronic signature via email or text
Automatically store signed agreements for easy access, compliance, and recordkeeping
January 23, 2026
Corporate View (HQ Mode)
Product Update
SkyOS
Overview:
Manage all locations from one corporate headquarters account.
What's new?
Centralized Corporate Headquarters account
Switch between locations from a single dashboard
Perform payments, invoicing, and actions from any location instantly
January 23, 2026
Partial Payments
Product Update
SkyOS
Overview:
Accept smaller payments without collecting the full balance.
What's new?
Enable flexible customer payment amounts
Automatically track what’s paid and what’s still owed
January 20, 2026
Business Customer Tracking
Product Update
SkyOS
Overview:
View customer activity together at the business level.
What's new?
Group related customers under one business
View combined metrics across all customers
Drill into individual customer activity
January 6, 2026
Tips on Payment Links
Product Update
SkyOS
Overview:
Tips can now be added directly during checkout for a smoother, more flexible payment experience.
What's new?
Customers can select or enter a tip amount during payment
Tip options appear clearly on supported checkout screens
Tips are automatically included in the final transaction total
January 6, 2026
Print Receipts via SkyOS
Product Update
SkyOS
Overview:
Complete a charge using a connected PAX device and print a receipt directly after payment.
What's new?
Print receipts directly from the checkout screen
Support for connected terminal and counter printers
Faster, more convenient receipt delivery for in-person transactions
December 10, 2025
Custom Terms on Invoices and Receipts
Product Update
SkyOS
Overview:
Terms and conditions can now be formatted for better clarity and presentation.
What's new?
Your updated terms appear directly in the invoice
Format terms using a simple, built-in text editor
Create clearer, more professional-looking invoices
December 10, 2025
Consistent Order Tracking Across Systems
Product Update
SkyOS
Overview:
Payments can now be associated with an Order ID at checkout.
What's new?
Add an Order ID directly during checkout
Link payments to external tickets or invoices
View Order IDs in the transaction list for faster reconciliation
December 10, 2025
Improved Refund Tracking
Product Update
SkyOS
Overview:
Refunds can now be easily linked to the original transaction.
What's new?
View a transaction’s complete refund history in one place
Refund details are tucked into a clean, expandable section
Cleaner, uncluttered transaction view
January 6, 2026
Automatic Tax Removal for Exempt Customers
Product Update
SkyOS
Overview:
Mark customers as tax-exempt to automatically exclude tax from future charges.
What's new?
Enable a tax-exempt toggle directly in the customer profile
Automatically zero out tax when creating charges for tax-exempt customers
Reduce manual adjustments and ensure accurate billing
September 26, 2025
New Statements (Fractal Offering)
Product Update
Fractal
Overview:
Your true rates and savings in every statement.
What's new?
Shows the overall effective rate.
Includes card + ACH (not just card).
Generated monthly from the gateway.
New Feature: Savings summary at the top of the statement.
September 22, 2025
Customer Hub – Business Associations
Product Update
SkyOS
Overview:
Profiles for individuals can now be linked under a business name.
What's new?
Improved organization and visibility.
Easier identification of linked customers.
Prevents duplicate/scattered records.
Simplifies customer search and management.
October 6, 2025
New SkyOS Dashboard
Product Update
SkyOS
Overview:
Fast, sleek checkout design enhances user experience.
What's new?
Faster, streamlined checkout.
Modern, sleek design.
Targeted functionality for verticals.
Let’s build your system together.
Start building a smarter, faster way in the cloud to run your business, and let our team of experts implement SkyOS to best serve you.
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