Customer Success Team

The Customer Success team plays a crucial role in building strong relationships with customers and driving long-term satisfaction and loyalty.
Submit a ticket
Monday – Sunday
8:00 AM – 8:00 PM ET
support@skysystemz.comcontact@skysystemz.com
+1 (800) 771-6950
Real People Who Answer The Phone!
Joshua Hoskins
Customer Support Coordinator
Logan Conn
Director of Support
Jonathan Turner
Customer Support Specialist

Product Updates

This is where we share product updates to give you 
a full understanding of our trajectory.
October 6, 2025
New SkyOS Dashboard
Product Update
SkyOS
Overview:
Fast, sleek checkout design enhances user experience.
What's new?
  • Faster, streamlined checkout.
  • Modern, sleek design.
  • Targeted functionality for verticals.
September 26, 2025
New Statements (Fractal Offering)
Product Update
Fractal
Overview:
Your true rates and savings in every statement.
What's new?
  • Shows the overall effective rate.
  • Includes card + ACH (not just card).
  • Generated monthly from the gateway.
  • New Feature: Savings summary at the top of the statement.
September 22, 2025
Customer Hub – Business Associations
Product Update
SkyOS
Overview:
Profiles for individuals can now be linked under a business name.
What's new?
  • Improved organization and visibility.
  • Easier identification of linked customers.
  • Prevents duplicate/scattered records.
  • Simplifies customer search and management.

Let’s build your system together.

Start building a smarter, faster way in the cloud to run your business, and let our team of experts implement SkyOS to best serve you.
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