Customer Success Team

The Customer Success team plays a crucial role in building strong relationships with customers and driving long-term satisfaction and loyalty.
Submit a ticket
Monday – Sunday
8:00 AM – 8:00 PM ET
support@skysystemz.comcontact@skysystemz.com
+1 (800) 771-6950
Real People Who Answer The Phone!
Logan Conn
Director of Support
Jonathan Turner
Customer Support Specialist
SkyOS Contractor Portal

One place to review, sign & pay.

The SkyOS Contractor Portal gives your account customers one secure, branded place to see what they owe, understand what they’re paying, complete required agreements, and pay by card or bank. A simpler payment experience for your customers. A more connected process for your team.
Book a Demo
See It in Action
SkyOS modules

From what's owed to paid in one connected experience.

See how the SkyOS Contractor Portal makes it easier for account customers to manage and complete payments without relying on your team at every step.
Customers can see what needs attention, review invoice details, complete required agreements, pay securely, and access their paid records from one place.
Book a Demo

Better for Contractors. Connected for your team.

The Contractor Portal gives customers more control without creating another disconnected system for your business to manage. SkyOS remains the system of record for payment status, keeping what your customers see aligned with what your team manages.

Payments stay in sync

Every payment update in SkyOS is automatically reflected in the portal.

Built for account customer teams

Add team members with customizable access to account transactions.

Branded for your business

Deliver a branded payment experience your customers already recognize.

Secure by design

Account access is controlled securely, while card and bank details stay within Fractal.

Less back-and-forth. Less manual reconciliation. One connected payment experience.

From what’s owed to paid — all in one place

The Contractor Portal gives customers greater visibility into their account and a clearer path to payment.
Payments Dashboard
Every payment in one place.
View invoices and payment requests, see what’s due, and quickly find the next action.
One login. One clear view.
More
Invoice Detail
Know exactly what you’re paying.
Review amounts, due dates, and line-item details before you pay.
See the details. Skip the back-and-forth.
More
Agreement
Review and sign in one flow.
Review, complete, and sign required agreements without leaving the transaction.
Review. Sign. Keep moving.
More
Payment
Pay securely by card or bank.
Complete payment through Fractal and access your invoice, receipt, and agreement in one place.
From invoice to paid. Simple.
More
Insights & Performance
Make data-driven decisions with real-time insights.
Know what’s working. Fix what’s not. Data that helps you grow.
More
Dashboard
Customers can sign in and see their invoices and payment requests in one centralized view.
 At a glance, they can see what’s outstanding, overdue, or complete, search for a specific transaction, and quickly move to the next step.
Invoice
Customers can open an invoice to review the amount due, important dates, and detailed line items before they pay.
More visibility means fewer questions, less back-and-forth, and a clearer payment experience.
Agreement
Customers can open an invoice to review the amount due, important dates, and detailed line items before they pay.
More visibility means fewer questions, less back-and-forth, and a clearer payment experience.
Payment
Customers can sign in and see their invoices and payment requests in one centralized view.
 At a glance, they can see what’s outstanding, overdue, or complete, search for a specific transaction, and quickly move to the next step.

Make it easier for your customers to pay.

Give your account customers a simpler way to see what they owe, understand what they’re paying, and complete the payment process—all while keeping activity connected back to SkyOS.
support@skysystemz.comcontact@skysystemz.com1 (844) 398-3884
Full Name
Name can’t be empty
Full Name
Email can’t be empty
Full Name
Phone can’t be empty
By submitting this form, you agree to be contacted by Sky Systemz regarding your request.
Thank you!
The form was submitted successfully. We’ll reach out to you soon!
Submit one more
Oops! Something went wrong while submitting the form.

Contractor Portal FAQs

Contractors enter the portal through an invoice or payment request sent from SkyOS and sign in using their email. From there, they can access the transactions available to their account.

Contractors can view invoices and payment requests, see what is outstanding, overdue, or complete, and open individual transactions to review payment details and line items.

Contractors can securely pay by card or bank through the Fractal payment experience.

Yes. When an agreement is associated with a transaction, customers can review and sign it as part of the payment process before completing payment.

Yes. Completed payments are pushed back into SkyOS automatically. Offline payments recorded in SkyOS are reflected in the portal, and canceled or deleted transactions are updated there as well.

Yes. Account customers can invite team members. Administrators can see everything associated with the account, while individual members can have more limited access based on what is relevant to them.

Yes. Merchant branding is applied during setup so the Customer Portal provides a familiar experience for your customers.

Card and bank information is handled within the Fractal payment experience rather than by the Contractor Portal itself. Customer access is also controlled by account so users only see information they are authorized to access.

Give your customers one place to review, sign & pay.

Book a Demo

Let’s build your system together.

Start building a smarter, faster way in the cloud to run your business, and let our team of experts implement SkyOS to best serve you.
Get started

Still have questions?

Whether you’re ready to launch or just exploring, we’re here to help.
Schedule meeting